Fiscal Years 2020-Present

Fiscal Year 2025 (Current)

• Celebrating CAP's 35th anniversary
• January: Exceed 100,000 Service members and DoD employee accommodation customers. 
• 363 YTD needs assessments
• 1,862 YTD CAPTEC customers
• Provided 922 YTD accommodations for Service members and 536 DoD employees
• 4,573 YTD accommodations provided

For the latest CAP information, download the CAPtions Newsletter.

Fiscal Year 2024

• Integrated the Workforce Recruitment Program (WRP), sponsored by DOL's Office of Disability Employment Policy (ODEP), with DoD serving as the program's largest federal employer
• Provided 849 accommodations for Service members and 1,134 DoD employees
• 11,497 accommodations provided

Fiscal Year 2023 

• CAP training was integrated into a Defense Equal Opportunity Management Institute’s (DEOMI) disability program management course at Patrick Space Force Base, offering hands-on experience with assistive technology for the five disability categories
• Focused on advancing employment support services, including interpreters, readers, CART, scripting/captioning, training, and personal assistant services 
• Provided 92 interpreters, 1 reader, 13 CART providers, 25 trainings, and 1 PAS accommodation
• Provided 2,598 accommodations for Service members and DoD employees
• 8,936 accommodations provided

Fiscal Year 2022

• March 25, 2022: Launched CAPX, the first major IT system upgrade since 1996, streamlining processes and boosting efficiency for staff and stakeholders
• Increased CAPTEC operations by operating regular hours on Mondays and Wednesdays
• Resumed post-COVID travel to military treatment facilities and agency locations to deliver accommodation trainings, assistive technology demonstrations, and needs assessments.86 in-person & 209 remote assessments completed
• Provided 691 accommodations for Service members and DoD employees

Fiscal Year 2021

• Hosted the first virtual Joint Disability and Reasonable Accommodation Summit, "Adapting to a New Virtual World"
• CAPTEC reopened in a limited capacity, by appointment only
• Added clear face masks to the list of available products 
• 1,130 clear masks provided to Service members and DoD employees
• Conducted 46 virtual events with approximately 2,100 attendees
• 478 (309 virtually) needs assessments completed
• Provided 685 accommodations for Service members and 992 for DoD employees. 
• 4,523 accommodations provided

Fiscal Year 2020

• Shifted business processes and overhauled telework policies due to the COVID-19 pandemic
• Participated in 57 virtual events
• Provided 794 accommodations for Service members and 1,012 for DoD employees
• 7,546 accommodations provided