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About CAP

Vision
Empowering all people with disabilities throughout the Department of Defense to obtain equity, inclusion and accessibility to information and communication technology, positively impacting mission.

Mission
Providing assistive technology (AT) and devices as reasonable accommodations (RA) to support individuals with disabilities and wounded, ill and injured Service members throughout the Department of Defense in accessing information and communication technology.

Customers

CAP serves the following customer base:

  • DoD civilian employees with disabilities
  • Active duty Service members with disabilities or functional limitations
  • DoD employees with disabling conditions who are also:
    • Workers’ Compensation beneficiaries,
    • Term and Temporary Employees,
    • Workforce Recruitment Program (WRP) interns, or
    • Detail appointments
  • DoD managers who are ready to hire and accommodate employees
  • Federal agencies – CAP provides consultation services on AT and accommodations

Stakeholders

  • Department of Defense
  • Defense Human Resources Activity
  • Defense Personnel and Family Support Office
  • Wounded, Ill and Injured Service Members

Goals

  1. Build and strengthen customer service and stakeholder relationships
    Alignment with CAP Priority 1: Focus on DoD employees and Servicemembers
  2. Optimize outreach engagements, and sustain agency partnerships
    Alignment with CAP Priority 2: CAP Outreach, & Engagement Onsites
  3. Improve overall operational performance
    Alignment with Executive Order 14035: Government-wide Strategic Plan to Advance Diversity, Equity, Inclusion, and Accessibility in the Federal Workforce