The Computer/Electronic Accommodations Program (CAP) is the Department of Defense’s centrally funded reasonable accommodation program that provides assistive technology (AT) and services to DoD civilian employees with disabilities and wounded, ill, and injured Service members.
Mission
Providing assistive technology to support individuals with disabilities and wounded, ill and injured Service members within the Department of Defense in accessing the information and communication environment throughout their employment lifecycle including recruitment, placement, promotion, and retention.
Vision
Enhance mission readiness by ensuring Department of Defense civilian employees with disabilities, and wounded, ill and injured Service members have the assistive technology, services, and resources to fully engage in their roles, contribute effectively, and succeed at every stage of their career.
Customers
CAP serves the following customer base:
- DoD civilian employees with disabilities
- Active duty Service members with disabilities or functional limitations
- DoD employees with disabling conditions who are also:
- Workers’ Compensation beneficiaries
- Term and Temporary Employees
- Detail appointments
- DoD managers who are ready to hire and accommodate employees
- Federal agencies – CAP provides consultation services on AT and accommodations
Stakeholders
- Department of Defense
- Defense Human Resources Activity
- Defense Support Service Center
- Wounded, Ill and Injured Service Members
Goals
- Build and strengthen customer service and stakeholder relationships
- Optimize outreach activities and engage supervisors on reasonable accommodation (RA) requirements
- Improve overall operational performance to ensure mission readiness