Computer/Electronic Accommodations Program

BrailleSense Technical Services - Internet/Remote

BrailleSense is a line of Braille notetakers. This Technical Services option allows the user to receive additional technical service and support for their BrailleSense notetaker. Individuals who need assistance with troubleshooting or operating their device may benefit from this service. This service is provided remotely via phone, VTC, or other video/screen sharing program.

BrailleSense Technical Services - On-site

BrailleSense is a line of Braille notetakers. This Technical Services option allows the user to receive additional technical service and support for their BrailleSense notetaker. Individuals who need assistance with troubleshooting or operating their device may benefit from this service. This service is provided in-person at the user's location.

Dragon Technical Services - Onsite

Dragon software is a line of speech recognition software. This Technical Services option allows the user to receive additional in-person technical services for their Dragon software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service.

Dragon Technical Services - Remote

Dragon software is a line of speech recognition software. This Technical Services option allows the user to receive additional virtual technical services for their Dragon software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

iCommunicator Technical Services - Onsite

iCommunicator is a deaf-to-hearing communication software. This Technical Services option allows the user to receive additional in-person technical services for their iCommunicator software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

iCommunicator Technical Services – Remote

iCommunicator is a deaf-to-hearing communication software. This Technical Services option allows the user to receive additional virtual technical services for their iCommunicator software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Inspiration Technical Services - Onsite

Inspiration is a mind mapping software. This Technical Services option allows the user to receive additional in-person technical services for their Inspiration software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

Inspiration Technical Services - Remote

Inspiration is a mind mapping software. This Technical Services option allows the user to receive additional virtual technical services for their Inspiration software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

JAWS Technical Services - Onsite

JAWS is a screen reader software program. This Technical Services option allows the user to receive additional in-person technical services for their JAWS software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

JAWS Technical Services - Remote

JAWS is a screen reader software program. This Technical Services option allows the user to receive additional virtual technical services for their JAWS software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Kurzweil 1000 Technical Services - Onsite

Kurzweil 1000 is a scanner and reader software. This Technical Services option allows the user to receive additional in-person technical services for their Kurzweil 1000 software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

Kurzweil 1000 Technical Services - Remote

Kurzweil 1000 is a scanner and reader software. This Technical Services option allows the user to receive additional virtual technical services for their Kurzweil 1000 software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Kurzweil 3000 Technical Services - Onsite

Kurzweil 3000 is educational software. This Technical Services option allows the user to receive additional in-person technical services for their Kurzweil 3000 software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

Kurzweil 3000 Technical Services - Remote

Kurzweil 3000 is educational software. This Technical Services option allows the user to receive additional virtual technical services for their Kurzweil 3000 software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Openbook/Pearl Technical Services - Onsite

Openbook/Pearl is a scanner and reader set. This Technical Services option allows the user to receive additional virtual technical services for their Openbook software and Pearl camera. Individuals who need assistance with troubleshooting or operating their software/device may benefit from this service. This service is provided in-person at the user's location.

Openbook/Pearl Technical Services - Remote

Openbook/Pearl is a scanner and reader set. This Technical Services option allows the user to receive additional virtual technical services for their Openbook software and Pearl camera. Individuals who need assistance with troubleshooting or operating their software/device may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Read & Write Gold Technical Services - Remote

Read & Write Gold Technical Services are for educating new users or serving as a refresher for existing users on the functionality and capabilities of Read & Write Gold. This service is provided remotely via phone, VTC, or other video/screensharing program.

Read & Write Gold Technical Services - Onsite

Read and Write Gold is educational software. This software is designed to assist individuals who have difficulties reading, writing, and editing information. This item allows the user to receive additional in-person technical support for Read & Write Gold.

Reader Services

Reader Services are for the provision of a reader for employees with low or limited vision. It is a person who reads to an employees with a disability and must be a skilled reader, reading competently enough to enable the employee to perform his or her job effectively. This service is provided remotely via phone, VTC, or other video/screen sharing program. IMPORTANT - Review each statement below: • Reader Service requests are subject to provider availability. • CAP’s approval of your request does not guarantee that the requested services will be provided, due to provider availability. You will receive an order notification email containing the vendor’s contact information once the applicable service has been confirmed by a CAP vendor. • Last minute cancellations or emergencies on the part of the hired reader may result in CAP being unable to staff your requirement. • Internet/Remote services have a higher likelihood of being filled than onsite services. • It is the agency’s responsibility to accommodate their employees if CAP is not able to provide the services and the employee or employee’s POC will need to coordinate event logistics with the vendor and/or the specific individuals staffing the requirement. • If you need to cancel the services for any reason, please let us know three (3) business days in advance to avoid being billed by the vendor. • Any changes to the services must be approved by CAP.

SuperNova Technical Services - Onsite

SuperNova is a screen magnification software. This software provides the individual with 28 magnification levels ranging from 1.2 times to 60 times. The SuperNova software also features speech options that speak text and echo user actions. The SuperNova software may be customized to fit the individual's visual and speech needs. This Technical Services option allows the user to receive additional in-person technical services for their Inspiration software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

SuperNova Technical Services - Remote

SuperNova is a screen magnification software. This software provides the individual with 28 magnification levels ranging from 1.2 times to 60 times. The SuperNova software also features speech options that speak text and echo user actions. The SuperNova software may be customized to fit the individual's visual and speech needs. This Technical Services option allows the user to receive additional in-person technical services for their Inspiration software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screen sharing program.

Zoomtext Technical Services - Onsite

ZoomText is a screen magnification software. This Technical Services option allows the user to receive additional in-person technical services for their ZoomText software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided in-person at the user's location.

ZoomText Technical Services - Remote

ZoomText is a screen magnification software. This Technical Services option allows the user to receive additional virtual technical services for their ZoomText software. Individuals who need assistance with troubleshooting or operating their software may benefit from this service. This service is provided remotely via phone, VTC, or other video/screensharing program.

Accommodations

Type

Delivery Timeframe

Training