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FAQs

Have a question about CAP, how we work or what we provide? Check our FAQs to see if we already have an answer!

General

What is CAP?

What is a reasonable accommodation?

What is assistive technology?

What Executive Orders, publications, or initiatives exist that provide guidance and direction for managers?

Can I request a CAP representative to present at an event?

How can I receive updates about CAP and other disability related information?

Requesting Accommodations

How do I request an accommodation?

What signatures are required on my CAP Request Form before I submit it?

What do I do if my supervisor won't sign the CAP Request Form?

What type of documentation is required?

Employment Programs

Does CAP fund assistive technology for employees on Workers' Compensation?

Does CAP fund assistive technology for telecommuters?

Needs Assessment

How can I receive a needs assessment?

Is a needs assessment required to receive an accommodation?

Assistive Technology/Accommodations

What types of assistive technology does CAP provide?

I do not see the item that I would like to request on the website. Are these items the only ones I can choose from?

Where will the assistive technology be delivered?

Who installs the assistive technology?

Is assistive technology training provided?

Does CAP provide upgrades to assistive technology?

Does CAP provide assistive technology to Wounded Service Members?

Who can I contact if the assistive technology is not delivered in the expected timeframe?

What is the policy if AT received does not meet my needs or is not functioning?

What should I do if my order arrives damaged or does not function?

What happens to the assistive technology should the employee using it leave the agency/organization?

I know my disability, but I am not sure what kind of assistive technology I need. Where can I go for help?

Disability Policy and Laws

What is Section 504?

What is Section 508?

Can CAP help my agency become Section 508 compliant?

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