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Fiscal Years 2010-2014

Fiscal Year 2014

In FY14, CAP filled 12,777 accommodations; the most ever provided by CAP in a single year; 4,933 for wounded, ill and injured Service members, 3,890 for Department of Defense (DoD) employees and 3,954 for federal partners agencies employees.  Since CAP’s inception, 140,958 requests for accommodations have been filled for CAP customers.

CAPTEC staff served 2,909 customers; 1,797 DoD employees, 1,001 federal partner agency employees and 111 from non-governmental organizations.

CAP staff participated in 40 employment focused, conferences and webinars and 14 Service Member related trainings.

The CAP Webinar Series was created in an effort to share the CAP training experience with our customers and stakeholders around the world. This year’s titles include: Let’s Talk Tech, Accommodating Employees with Multiple Sclerosis (MS) & Amyotrophic Lateral Sclerosis (ALS), The Needs Assessment Process, the Wounded Service Member Initiative and Understanding Federal Acquisitions Regulation.  The videos are fully accessible and available through the CAP website.


Fiscal Year 2013

CAP began Fiscal Year 2013 by transitioning from the TRICARE Management Activity to the Defense Human Resources Activity (DHRA). Despite the transitions in FY13, CAP was able to fill 10,484 accommodations; 4,854 for wounded Service members, 2,410 for DoD employees and 3,220 for federal partners. Since CAP’s inception, 128,181 requests for accommodations have been filled for CAP customers.

CAPTEC staff served 2,229 customers; 1,022 DoD employees, 1,048 federal partner agency employees and 159 from non-governmental organizations.

CAP released four online trainings; Increasing Federal Employment of People with Disabilities (Updated), Providing Reasonable Accommodation Solutions, Providing Reasonable Accommodations for People with Dexterity Disabilities and Providing Reasonable Accommodations for People with Cognitive Disabilities. Over 2,200 individuals have participated in the online trainings and have been provided certificates of completion.

Fiscal Year 2012

The 2012 fiscal year was a year of transition as CAP reevaluated our methodology for procuring AT devices. In FY12, CAP filled 11,424 accommodations of which 5,504 were for wounded Service members. During FY12, CAP established Blank Purchase Agreements (BPAs) allowing accommodations to reach our customers faster and more efficiently, while providing the best possible purchase price to the Federal Government.

CAPTEC served 2,201 customers and hosted an Innovation Day in May entitled Dispelling the Myths: TBI & PTSD. The event focused on Traumatic Brain Injury (TBI) and Post Traumatic Stress Disorder (PTSD).  The event was recorded and added to CAP's YouTube Channel.

CAP launched the CAP Mobile App. This newly designed accessible application allows customers to browse accommodation solutions, learn about disability employment and accessibility events.

CAP continued to partner with the Office of Personnel Management (OPM) and the Equal Employment Opportunity Commission (EEOC) to conduct a series of trainings focused on the implementation of Executive Order 13548. In addition, CAP participated in 73 presentations and expositions, with approximately 4,500 attendees.

In FY12, CAP provided 5,504 accommodations to Service members. CAP staff participated in 21 Service member conferences and in-service trainings and continued to work closely with representatives at 53 Military Treatment Facilities (MTFs) in the United States and Europe.

In November of 2011, CAP was awarded the Wounded Warrior Hiring and Support Award.

Fiscal Year 2011

In FY11 alone, CAP filled 12,640 accommodations; of which 6,693 were for wounded Service members. CAPTEC served 1130 customers.

In March, CAP provided our 100,000th accommodation to Karon Etienne an employee within the Department of Justice, Tax Division. After being diagnosed with carpal tunnel, Ms. Etienne learned about CAP through a colleague and received an assessment at CAPTEC.

CAP launched a newly designed website, resulting in the Horizon Interactive Award which recognizes outstanding achievement among interactive media producers. In addition to the redesign, CAP also acquired a first level domain URL,

As a supplement to CAP’s newly redesigned website, CAP also created its first Online Training for Hiring Managers, focusing on hiring and retention methods and strategies.

On June 8, CAP received the 2011 Tele-Vision award for Innovative Application of Technology to Support Telework from the Telework Exchange.

Fiscal Year 2010

Fiscal Year 2010 (FY10), CAP marked its 20th Anniversary. In honor of the anniversary, CAP hosted a 20th Anniversary Webinar with over 200 attendees from over 20 federal agencies.

In FY10, CAP filled 12,024 accommodations; of which 6,138 were for wounded Service members. CAPTEC served 1,881 customers.

CAP launched Facebook, Twitter and YouTube accounts created to tap social networking channels.

On March 5, 2010, CAP in conjunction with OPM and DOL's Office of Disability Employment Policy (ODEP), hosted a day long training event to educate hiring managers and human resource professionals for the "Federal Hiring Event for People with Disabilities" which took place on April 26th.

CAP hosted several Innovation Days in FY10 with over 300 attendees, including:

  • Hands Free Technology: How'd They Do That?
  • Support. Equip. Empower. Technology Solutions for Wounded Service Members
  • See the Future - New Innovations in the World of Blind & Low Vision Assistive Technology. Co-sponsored by the USDA TARGET Center.